FAQ
Shipping & Returns
How much is shipping?
Our shipping costs vary depending on the weight and size of your order, as well as your shipping destination. You can estimate your shipping costs during the checkout process by entering your shipping address.
Do you ship internationally?
Yes, we ship our products worldwide. Please see our shipping policy for more information on shipping rates and delivery times.
What is your return policy?
We are committed to providing you with high-quality handmade wood products. Due to the nature of our business and the custom craftsmanship involved, we do not accept returns or exchanges on any of our products. Please visit this page for more info: Refund Policy
Product & Care
What materials do you use in your products?
We primarily use solid teak wood and other high-quality hardwoods, ensuring durability and a beautiful finish.
Can I customize my order?
Yes, we accept custom orders! Please contact us by filling out our form or reaching out on social media, and we'll get back to you with a quote.
Do you offer gift options?
Absolutely! Our products make perfect gifts, and you can include a gift message in the cart.
Wholesale Inquiries
Do you offer wholesale pricing?
Yes, we offer wholesale prices for orders of 10 or more items. You can visit our wholesale page for more details.
How do I place a wholesale order?
Simply contact us through our Contact page or social media, and we’ll guide you through the process.
Payment & Security
What payment methods do you accept?
We accept credit/debit cards, Shop Pay, Apple Pay, and Google Pay. Payments are processed securely through Shopify Payments, a globally trusted company.
Is my payment information secure?
Yes, your payment information is secure with us. We use Shopify Payments, which adheres to the highest security standards.